Frequently Ask Questions

<h2>Frequently Asked Questions</h2>

<h3>What products do you offer?</h3>

<p>We specialize in unique, handcrafted gemstone jewelry and accessories. Each piece is carefully curated to bring you the finest quality gems and craftsmanship.</p>

<h3>How long does shipping take?</h3>

<p>Orders are typically processed within 1-2 business days. Domestic shipping usually takes 3-5 business days, while international orders may take 7-14 business days depending on your location.</p>

<h3>What is your return policy?</h3>

<p>We offer a 30-day return policy on all unworn items in their original condition. Please contact us to initiate a return and receive a return authorization.</p>

<h3>Do you offer international shipping?</h3>

<p>Yes! We ship worldwide. Shipping costs and delivery times vary by location and will be calculated at checkout.</p>

<h3>How do I care for my gemstone jewelry?</h3>

<p>To keep your jewelry looking beautiful, avoid exposure to harsh chemicals, perfumes, and lotions. Clean gently with a soft cloth and store in a cool, dry place when not wearing.</p>

<h3>Are your gemstones natural?</h3>

<p>Yes, we use only natural, ethically sourced gemstones in our jewelry. Each piece comes with information about the stone's origin and properties.</p>

<h3>Can I customize or request a special order?</h3>

<p>Absolutely! We love creating custom pieces. Please contact us with your ideas and we'll work with you to create something special.</p>

<h3>How can I contact customer service?</h3>

<p>You can reach us through our contact form, email, or phone. We typically respond within 24 hours during business days.</p>